After service Q and A
Question 1
I want to buy this machine but i don't know how to program G code ?
Answer: We can provide fee charge service Or you can go to study .
Question 2
I don't know how to setting parameters when need to use it .
Answer: We have instructions for our machine .All the parameters is very clearly on it. We also can provide online support service.
Question 3
I am interested in this CNC machine but i don't know how to use it.
Answer: We have video to show how to operate our machine ,If you still don't know after check the video and we can provide remote assistance .
Question 4
How can i do if the machine damage on the shipping way ?
Answer: No matter any problem with the machine please contact us by eBay message with photos or videos . We will give you a satisfied solution after check it.
Question 5
How long is the warranty of the machine?
Answer : This item comes with 12 months Manufacturer's Warranty from the date of customers purchased it.
Question 6
How can i do when the machine have quality problem ?
Answer : Please take a video to show your problem to us .We have professional engineer to help you solve the problem.A free replacement can send when needed
PS: Any other question welcome to contact us by eBay message .We are always here with you!
Our working time is 9:00AM-6:00PM from Monday-Friday .All the service can be provide during working time.